Here are lists of courses to the most popular and demand job for in the aviation industry
Air Transport Fundamentals
This course will provide you with an overview of the air transportation system that illustrates the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services. You may wish to focus on the component in which you work and proceed to the others in order to understand their importance to you in your role. This course will help you apply your knowledge and skills in the aviation industry and make more effective decisions for your organization.
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Whether you work with passengers, cargo or at a security checkpoint, you have a role in keeping the industry safe. This course introduces you to the security measures and regulations you need to know to work responsibly in the industry. It also provides examples of practices you can apply in your workplace to identify and prevent potential security threats.
Airline Customer Service
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Front line airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries. In this course, we will examine how the Internet, social media and new technologies are changing airline customer service. We will discuss several examples of how airlines are keeping up with these changes to meet customer needs and stay competitive
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
Passenger Ground Service
Learn what it takes to work at one of the airline’s industry most visible airport position and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport. The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM)
Airport Operation Fundamentals
In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.
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What is Ground Operations, why is the efficient and cost effective management of its function important in today's aviation industry, and whom does this course concern? Ground operations at the station level, encompasses a number of administrative and operational functions related to the servicing of a parking aircraft on arrival and its preparation for departure. The scope of the services may include aircraft servicing, passengers and baggage handling, cargo processing, and a number of other activities depending on the scale of the operations. This course will prepare you to all described activities above.